Multi-Region Hosting

The following are the list of global and regional endpoints Trulioo makes available.

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Please Note:

The responsibility to choose the correct endpoint is based on your business use case and your regulatory and compliance requirements. The endpoint decision is solely controlled by your organization. Once you change your endpoint, Trulioo may not change the location of hosting of your data without your prior written consent.

Multi-Region Overview

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NAPI Endpoints

The global endpoint will connect you to the location with the quickest response times.

  • Global Endpoint: api.trulioo.com
  • Legacy Endpoint: api.globaldatacompany.com

If you require your data to be hosted in one location, we currently offer localization options in the following countries:

RegionCountryRegional Endpoint
AMERUnited Statesapi-us.trulioo.com
EMEAIrelandapi-eu.trulioo.com
APACAustraliaapi-apac.trulioo.com

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Should you localize your hosting location, the benefits of our multi-region hosting capabilities will not be available.

XML/SOAP Web service (Verify) Endpoints

The global endpoint will connect you to the location with the quickest response times.

  • Global Endpoint: verify.trulioo.com
  • Legacy Endpoint: verify.globaldatacompany.com

If you require your data to be hosted in one location, we currently offer localization options in the following countries:

RegionCountryRegional Endpoint
AMERUnited Statesverify-us.trulioo.com
EMEAIrelandverify-eu.trulioo.com
APACAustraliaverify-apac.trulioo.com

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Should you localize your hosting location, the benefits of our multi-region hosting capabilities will not be available.

Customer Portal

The global site will connect you to the location with the quickest response times.

If you require your data to be hosted in one location, we currently offer localization options in the following countries:

RegionCountryRegional Site
AMERUnited Stateshttps://portal-us.trulioo.com
EMEAIrelandhttps://portal-eu.trulioo.com
APACAustraliahttps://portal-apac.trulioo.com

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Should you localize your hosting location, the benefits of our multi-region hosting capabilities will not be available.

Benefits of Multi-Region Hosting

Multi-region hosting capability allows for the following improvements:

  • Lower latency and higher speed for GlobalGateway transactions resulting in faster responses
  • Greater system capacity to handle current growth in Trulioo customer base
  • Scalable architecture to allow for rapid expansion to meet future customer needs
  • Smooth transitions between server clusters in case an issue or outage is detected
  • More flexibility to support strict Data Privacy requirements

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Select Trulioo services (mTLS, SSO, Watchlist, and UtilityID) are currently configured in a single region. A planned migration to multi-region will occur in 2023.

Please consult Trulioo Support for additional questions.