Multi-Region Hosting

The following are the list of global and regional endpoints Trulioo makes available.

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Please Note:

The responsibility to choose the correct endpoint is based on your business use case and your regulatory and compliance requirements. The endpoint decision is solely controlled by your organization. Once you change your endpoint, Trulioo may not change the location of hosting of your data without your prior written consent.

Multi-Region Overview

NAPI Endpoints

The global endpoint will connect you to the location with the quickest response times.

• Global Endpoint: api.trulioo.com

If you require your data to be hosted in one location, we currently offer localization options in the following countries:

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Should you localize your hosting location, the multiple benefits of our multi-region platform will not be available.

Customer Portal

The global site will connect you to the location with the quickest response times.

• Global Site: https://portal.trulioo.com

If you require your data to be hosted in one location, we currently offer localization options in the following countries:

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Should you localize your hosting location, the multiple benefits of our multi-region platform will not be available.

Benefits of Multi-Region Hosting

Multi-region hosting capability allows for the following improvements:

• Lower latency for Global Gateway transactions resulting in faster transaction response times
• Greater system capacity to handle current growth in Trulioo customer base
• Scalable architecture to allow for rapid expansion to meet future customer needs
• Smooth transitions between hosted regions in the event an issue or outage is detected
• More flexibility to support strict Data Privacy requirements

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Select Trulioo services (Watchlist, and UtilityID) are currently configured in a single region. A planned migration to multi-region will occur in 2023.

Certain data providers may only be accessed and used by Trulioo within a single region as mandated by such data provider. The affected Identity Verification services are as follows:

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If you have chosen to localize your hosting location to a single region, your data may be transferred to a different Trulioo hosting region to allow Trulioo to access and use the Identity Verification services listed above.

Please consult Trulioo Support for additional questions.