Platform Update 6.4

Person Verification (KYC)

Identity Document Verification

• No updates in this release.

Person Match

• This release introduces seven new data sources and more than 30 optimizations to existing sources, expanding coverage and improving match performance in high-volume onboarding regions. New Person Match sources:
  
  
  • United States – A new credit agency source offering improved match rates and potential cost efficiencies
  • Philippines – A new credit agency source with expanded appended data
  • France – An updated resident file source with stronger address data performance
  • Italy, Netherlands, Portugal, Spain – A new electoral roll source improving coverage across key European markets
  • Australia – A new resident file source optimized for unique input configurations
  • Netherlands, Switzerland – A new citizen registry source with enhanced address and phone matching
  • Austria, Denmark, Mexico, Portugal – New consumer sources designed to improve name and phone match performance
  • Additional coverage for Austria, Denmark, Mexico, and Portugal
  • A direct Business Verification registry source for Italy

Business Verification (KYB)

• Trulioo now hosts official business registry data for Brazil and Canada in Quebec. This update improves verification performance in these markets by:
  • Reducing job processing time with faster response speeds
  • Increasing match accuracy through OpenSearch-based lookups
  • Eliminating dependency on external registry uptime

Platform

Trulioo Portal

A new Business Data Dashboard has been added to the Trulioo Portal, providing a faster, more reliable way to monitor business verification activity. Built on the Platform Analytics database, the updated dashboard offers:

• Improved load times and data accuracy, even at high transaction volumes
• A cleaner, more intuitive layout aligned with the latest platform design standards
• Easier navigation and faster access to key business verification metrics

Workflow Studio

• Hosted forms can now be prefilled using a new API, allowing customers to:
  • Populate form fields programmatically before display
  • Configure fields as hidden or read-only to control user input
  • Reduce repetitive data entry and improve onboarding consistency
• Workflow conditions have been expanded to support additional data elements. Customers can now build logic based on:
  • Director or officer details returned by Business Verification
  • Date of birth from Identity Document Verification
  • State or province of residence declared by the end user
• Additional enhancements improve customization and localization:
  • Set default country codes for phone number fields
  • Resize logos in hosted forms and customize more field labels
  • Automatically match language settings to the end user’s browser
  • New localization option added: Spanish (Spain)
• Nested conditions are now supported, with a redesigned node interface to simplify the creation and debugging of complex logic flows.
• A new Bulk Lead Management API allows users to perform updates across multiple leads. Customers can:
  • Delete or change the status of leads in a single API call
  • Receive detailed error handling and validation feedback
  • Streamline lead management at scale