Platform Update 6.5

Person Verification (KYC)

KYC-Doc

Web SDK Redesigned Experience

We've full redesigned the KYC-Doc Web SDK to deliver a seamless and intuitive verification flow. The new interface reduces friction, builds user confidence, and improves conversion rates.

What's New

Modern UI: Clearer layouts and updated visual for a smoother, more engaging experience
Streamlined Start: Refreshed intro screen and simplified consent flow
Smarter Navigation: Step-by-step flow from Country → Document Type → Jurisdiction.
Improved Capture: Larger camera view, native-like design, and better permission guidance.
Progress Tracking: New progress bar keeps users informed and motivated.

KYC-Data

This quarter, 13 new KYC data sources across 6 countries, along with enhanced authorization/authentication for 3 major sources and 65+ performance optimizations to existing ones.

New KYC Data Sources

France: Expanded coverage with Resident Files, Utilities, and Telephone Directory.
Denmark: Additional consumer and government sources
Sweden: New government source and expanded partner coverage.
Singapore: Added a new credit agency source, extending reach in Asia.
Mexico: Faster data access with a new government source
Turkey: Upgraded citizen source for improved accuracy

KYC-Fraud

Our fraud intelligence service for individuals has now been integrated into the KYC Data service. This enhancement expands KYC Data capabilities by leveraging KYC Fraud as an additional data source, providing a more comprehensive view of potential fraud. The Customer Portal has been enhanced to ensure all fraud signals are correctly appended and displayed in the expected fields.

Business Verification

Web Insights

Enhances KYB verification by enriching traditional registry data with digital signals from the public web, offering a more complete view of a business’s identity and legitimacy. Web Insights analyzes a company’s digital footprint, such as its website and social media profiles, and adds this information as a dedicated block in the verification response.

KYB Monitor

A new perpetual monitoring service that automates post-onboarding oversight. Once a business is enrolled, KYB Monitor tracks key attributes and delivers event-based alerts via API when changes are detected. Enrollment is flexible, either through a flag in a standard verification call or via a dedicated Monitoring API. Available in the US and UK with more countries to come.

Smart Datasources

Dynamic intelligence orchestrates queries across multiple data sources. By learning from prior query results, the system optimizes subsequent requests, which reduces redundant lookups and maximizing match rates. A multi-tier orchestration model uses returned results to dynamically guide the next set of queries. For example, if the first tier identifies an address, the orchestration logic prioritizes address-relevant sources for the following call.

Platform

Trulioo Portal

Enhanced KYC Documents transaction view: Delivers greater clarity, transparency, and support for informed decision-making. This update makes it easier to understand verification outcomes, investigate key drivers, and access detailed insights.

Faster Investigations – Quickly review a top-level summary of decision drivers behind verification outcomes.
Modular Layout – Focus on the information most relevant to your use case while easily investigating indicators that need further attention.
New Indicators – Access detailed breakdowns and descriptions of additional indicators for a more complete view.

New Endpoint Functionality

Customers can now automate the retrieval of KYC Data reports for internal record-keeping and audit purposes through the new endpoint.

Workflow Studio

PDF reports downloaded from Client Manager now include added branding, more data from each lead which improves clarity and data accuracy

Document Data Extraction A new feature of Trulioo's Document Data Extraction services that provides insights into potential document tampering or manipulation.

With Authentication Insights, customers can now:

Receive fraud/tampering signals for PDF documents
View signals and an overall Authentication Risk Level directly in Client Manager
Build workflow conditions based on the calculated risk level

Document Data Extraction enhancements:

Extract and create conditional business logic based on National IDs and Social Insurance Numbers in all countries (for personal documents)
Extract document dates such as Document issue date and Document expiry date and use in conditional logic