Trulioo Ongoing Monitoring Request
The Trulioo Ongoing Monitoring service taps into the Trulioo Watchlist service to perform Sanctions, Adverse Media, and PEP checks on a regular basis. The Ongoing Monitoring service contains the same response structure as the Onboarding service, but automatically re-queries the Watchlist database at a set frequency. Individuals and Entities are enrolled in the Watchlist service to have access to this service.
How Trulioo Ongoing Monitoring Works
This steps below describe how Trulioo's Ongoing Monitoring service works, including how to enroll individuals, how the platform checks and updates information, and how you receive notifications about watchlist hits and changes.
- Customers enroll individuals or entities in Ongoing Monitoring after onboarding.
- The Trulioo Platform stores PII and monitoring details in the Identity Enrollment Service.
- The Platform checks PII against global watchlists, Adverse Media, and PEP sources.
- If there’s a match or “hit,” we provide details to help you decide your next steps.
- After the monitoring period, the Platform rechecks PII against the same sources.
- If there’s a change, such as a new watchlist hit, we alert you and send the details to your webhook with the status "hit."
- If there’s no change, we send a "no hit" response to your webhook. You can turn off these notifications to reduce alerts. Contact Trulioo Support to enable this.
- Adverse Media results are limited to the top 100 most relevant hits that pass the relevancy score threshold.
- You can unenroll a user from Ongoing Monitoring at any time.
Ongoing Monitoring Input Parameters
Token API Call
| Input Parameter | Description | Required |
|---|---|---|
| ClientId | ClientId for Ongoing Monitoring Account | TRUE |
| ClientSecret | ClientSecret for Ongoing Monitoring Account | TRUE |
Enrollment API Call
| Input Parameter | Description | Required |
|---|---|---|
| Bearer Token | Token | TRUE |
| PackageId | Package ID for Ongoing Monitoring Account. | TRUE |
| callbackURL | Callback URL/Webhook for customer endpoint on which to return individual information | TRUE |
| frequency | Frequency of re-querying by Ongoing Monitoring, possible values include: Weekly Monthly Quarterly Yearly | TRUE |
| firstName | First name of Individual | FALSE |
| lastName | Last name of Individual | TRUE |
| dateOfBirth | Date of Birth of Individual | FALSE |
| SkipInitialCallback | The default value is false (it does not need to be included in the API request). If set to true, the initial watchlist check will be deferred until the first scheduled check based on frequency. | FALSE |
| CustomerReferenceId | Optional ID to cross-reference with the customer's database | FALSE |
| serviceName | Service name is Watchlist | TRUE |
NOTE:
The Output Parameters for Trulioo Watchlist's response are the same as the parameters for Onboarding Watchlist. Please check the KYC Person Screening page for more information.