Person Ongoing Screening

Trulioo Ongoing Monitoring Request

The Trulioo Ongoing Monitoring service taps into the Trulioo Watchlist service to perform Sanctions, Adverse Media, and PEP checks on a regular basis. The Ongoing Monitoring service contains the same response structure as the Onboarding service, but automatically re-queries the Watchlist database at a set frequency. Individuals and Entities are enrolled in the Watchlist service to have access to this service.

How Trulioo Ongoing Monitoring Works

  • Customers enroll Individuals/Entities into the Ongoing Monitoring service once the user is onboarded
  • This information is stored in Trulioo's Identity Enrollment Service including PII and frequency
  • The Trulioo Platform checks the PII information against a multitude of global watchlists, adverse media, and PEP sources worldwide
  • If there is a potential match or a “hit” on the watchlist, further detail is shown in the appended fields
  • The detailed information provided lets clients determine the applicability of the watchlist hit and determine their next steps
  • After the time period selected, the Trulioo Platform checks the PII information against the same global watchlists, adverse media, and PEP sources
  • If there is a difference in the search outcome, such as the enrolled subject is added to a new watchlist, customers are alerted to the difference (Deltas). The new watchlist hit details are sent to the webhook with the status "hit"
  • If the outcome is identical to the previous search, customers will receive a "no hit" response to their webhook. Alternatively, customers can configure their account to not receive alerts if the outcome is the same as the previous search. This feature helps reduce notifications and the webhook is only pinged if the watchlist status is "hit". Please reach out to Trulioo Support to enable this functionality.
  • Our customers can unenroll a user from the Ongoing Monitoring service at any time

Ongoing Monitoring Input Parameters

Token API Call

Input ParameterDescriptionRequired
ClientIdClientId for Ongoing Monitoring AccountTRUE
ClientSecretClientSecret for Ongoing Monitoring AccountTRUE

Enrollment API Call

Input ParameterDescriptionRequired
Bearer TokenTokenTRUE
PackageIdPackage ID for Ongoing Monitoring Account. TRUE
callbackURLCallback URL/Webhook for customer endpoint on which to return individual informationTRUE
frequencyFrequency of re-querying by Ongoing Monitoring, possible values include:

firstNameFirst name of IndividualFALSE
lastNameLast name of IndividualTRUE
dateOfBirthDate of Birth of IndividualFALSE
SkipInitialCallbackThe default value is false (it does not need to be included in the API request). If set to true, the initial watchlist check will be deferred until the first scheduled check based on frequency.FALSE
CustomerReferenceIdOptional ID to cross-reference with the customer's databaseFALSE
serviceNameService name is WatchlistTRUE


Ongoing Monitoring Output Parameters

The Output Parameters for Trulioo Watchlist's response are the same as the parameters for Onboarding Watchlist. Please check the Trulioo Watchlist Documentation Page for more information.

Ongoing Monitoring Flow