Platform Update 6.1

Person Verification

Identity Document Verification

• Identity Document Verification can now be used to prefill forms for Person Match via OCR text extraction
  This will significantly enhance match performance and validity.
  • The Trulioo Platform will also utilize the fuzzy matching capabilities of Identity Document Verification to validate identity tokens, further strengthening identity verification processes.
  • Injection attack detection to defend against deepfakes
  • Introduced a code challenge or ‘short-lived memory reference’ in the SDK client.
  • This enables services to validate the authenticity of each image during verification, ensuring the integrity of the image acquisition process and reducing the risk of tampering and fraud.

Person Match

• New Instant Verification Results feature is now available
  • For customer onboarding this will bring faster verification times
  • By addressing common pain points like job processing time (JPT) spikes, this feature enables customers to improve performance and receive transaction results more quickly
• New sources in Mexico, Belgium, Italy, Netherlands and Spain
• Enhanced verification rates have already been noted

Business Verification

• The Trulioo Canadian Federal direct connection now includes access to Directors & Officers data from the Canadian Federal Registry
  • This enhancement provides clients with deeper, more comprehensive insights, enabling more informed decision-making when conducting business in Canada
• Introduced a GST/HST Registry Verification Source
  • This enables customers to verify whether entities charging GST/HST are registered with the CRA
  • This ensures the validity of input tax credit claims and adds an essential layer of accuracy to compliance processes
• Improved the People of Significant Control (PSC) object
  • Enhances matching capabilities and expands its functionality
  • These updates offer greater flexibility and accuracy in managing PSCs, directors, and shareholders
• Intelligent routing has been enabled with Business Verification.

Platform

Workflow Studio

• Updated workflow management processes to ensure greater control and visibility
  • Any changes to a workflow require deliberate action before publication
  • This will prevent discrepancies between draft and published versions and ensure consistency in the workflow's design
• Information scanned from an identity document via OCR can be used to compare inputs or used for input to Person Match and Person Watchlist
• New direct workflow publishing
  • Customers can now publish a workflow directly without needing to navigate to a separate publish page
• Lead verification summary with an email export
  • New feature that allowing customers to include a summary of a lead's verification details when exporting data via email
  • This provides a quick reference and ensures that all relevant information is easily accessible.
• PSC matching with Business Insights
  • A new capability that automatically matches a list of declared Persons with Significant Control (PSCs) against the data returned from the Business Insights service. This ensures greater accuracy and consistency in due diligence efforts.
• New ‘Audit Logs’ feature
  • A new feature designed to give customers deeper insights into the journey of each lead as they progress through a workflow
  • Customers can now access a comprehensive log of all steps completed by each lead, available at any time
  • View detailed information on when (date and time) a lead completed each step, including the node label, ID, and Workflow ID, making it easier to understand connections in complex workflow scenarios
  • Customers can track the exact path a lead took, including any instances of backtracking, giving customers a clear view of their journey through the workflow
  • See all manual changes made to a lead, complete with the date and time of the change, details of what was changed, and the identity of the person who made the modification
  • For existing leads, this information will be displayed if it has already been captured
• New ‘Last Published’ view
  • Allows customers to see a workflow exactly as it was when last published, including:
    • Workflow Layout: Visualize the structure of a published workflow.
    • Node Configurations: Review how each node was set up
    • Service Packages: See which packages were selected per service
    • Publication Timestamp: Know when the workflow was last published
    • Supported Languages: Check the languages included in the current published version
  • Previously, unpublished changes could create discrepancies between draft and live workflows

Trulioo Portal

• New page in the Trulioo Portal for self-serve API credential generation and management
  • This feature gives users full control over API key management, saving time
  • It also enhances security by enabling the management of frequently expiring credentials, ensuring greater protection for user data
• New report functionality
  • Customers will now be able to download timebound reports from the Trulioo Portal to summarize the identity verification process across workflows in their account