Platform Update 5.8

Release Date: February 14, 2024

Person Verification

Learn more about Person Verification 

Identity Document Verification

  • Redesigned desktop-to-mobile handover page offers a brand-neutral color palette; window and QR code resizing for compatibility; and additional helpful tips to guide end users.

Web, iOS and Android SDKs

  • User experience enhancements for document/selfie capture include new user prompts and tips; and more prominent guidelines and animations. This increases image auto-capture to increase completion and improve verification rates.
  • The capture experience is now available in additional 13 languages: Bulgarian, Czech, Danish, Estonian, Finnish, Greek, Hungarian, Lithuanian, Norwegian, Portuguese (Portugal), Romanian, Slovak, Slovenian.

Person Match

Data sources

  • Updates to descriptions of data sources for greater transparency and detail.
  • New credit data sources in Germany and USA to improve match rates.
  • Added fuzzy matching support for electoral roll data source in India.

Business Verification

Learn more about Business Verification 

  • Added the ability to show additional businesses connected to the Persons of Significant Control being verified.
  • Improved coverage and match performance for BN9 and BN15 business registry numbers in Canada, providing more flexibility in data collection.
  • Additional firmographic data available for APAC businesses: Australia, China, Hong Kong, Japan Singapore, Taiwan, Thailand, Malaysia, Vietnam.
  • Additional firmographic data available via Business Insights for Sweden, Finland, Cyprus.
  • Additional firmographic data available via Business Complete for Germany, Ireland, Denmark, New Zealand.

Workflow Studio

Learn more about Workflow Studio 

  • Organize workflows into groups.
  • Link up to 4 leads together to show the relationship between leads.
  • Support for the end user’s choice of phone number format, allowing non-numeric inputs like dashes, spaces and parentheses in the form field.
  • The customizable date picker field is now available in dd/mm or mm/dd format.
  • New auto-polling allows abandoned workflows to be dismissed.

Customer Portal

  • Inactivity logout message added.
  • Transaction search limit has been doubled.
  • “Friendly” name displayed instead of Client ID in the API transaction history.
  • Person Match dashboard features live transactions only (demo transactions excluded).